Thursday, February 23, 2012

In the Plain Writing Act of 2010, Congress ordered the federal government to write clearly.  But few Americans realize that we have had plain-language executive orders, agency guidelines, and a website at least since the Clinton Administration.  Why are we still reading and writing dreck?

The Plain Writing Act resulted in updated federal guidelines that we can all use to write clearly. They live at a fine website.  

Moreover, the Securities and Exchange Commission (SEC) has long enforced plain-English standards when companies disclose information to investors.  You can download the SEC's own 83-page "Plain English Handbook.” 

And the federal agency that runs Medicare (Centers for Medicare & Medicaid Services or CMS) has published its own “toolkit” for writing clearly and inclusively.   This toolkit advises us how to design a document and collect feedback before we publish; and it warns us that readability formulas do NOT ensure readability.  Bonus: It even helps us write appropriately to older adults and people from other cultures.

But if you scan any of these guidelines, you will recognize most of them from high school, if not grade school, English.  They reflect common sense, such as
·      Write short sentences,
·      Use active-voice verbs,
·      Write short paragraphs,
·      Use words that your audience knows, and
·      Test your document with its audience before you publish. 

Why, after decades of good advice, do we still write impressive but ambiguous documents?  Does bafflegab still lure us with the power of avoiding readers who criticize because we avoid readers who understand?

Years ago, I helped a famous professional person write a document.  I cut it drastically and transformed key noun actions into active verbs.  I kept the nouns consistent, and topic sentences led most paragraphs.  The author gave the result to another professional who made suggestions; then I received the resulting document for a second round.  It was again long and inflated; evidently, inflation spelled prestige.

I gave up. 

Today, I hope, I would persist.  I would keep on editing for clarity until the author fired me.  But I wonder.  When will clear English be prestige English?

Flesch Readability Index:  56.5 
Grade Level: 8th grade, 6th month

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